FAQs
What is a public record?
North Carolina General Statute 132-1 defines public records as “all documents, papers, letters, maps, books, photographs, films, sound recordings, magnetic or other tapes, electronic data-processing records, artifacts, or other documentary material, regardless of physical form or characteristics, made or received pursuant to law or ordinance in connection with the transaction of public business by any agency of North Carolina government or its subdivisions.”
How do I submit a public record request?
Many public records are accessible on the Town’s website, and you may find what you need without submitting a record request.
If a public record request is needed, it can be made on this public records request portal, by phone, email, or mail, or by visiting us in person.
Town Clerk Lori Canapinno
232 Matthews Station Street
Matthews, NC 28105
704-708-1222
According to North Carolina General Statute 132-6.2(e), “Nothing in this section shall be construed to require a public agency to respond to a request for a copy of a public record by creating or compiling a record that does not exist.” Please keep in mind that the statute does not require Town staff to perform research, analyze data, or answer questions.
How do I request a public record from the Police Department?
Visit the Police Department reports page.